Privacy policy for the ohagency.com website

ohagency.com (hereinafter the ‘Site’) is the platform for OH! Agency created, managed and operated by OH! Agency. It constitutes the presentation of the services and achievements of OH! Agency’s services and achievements. Within the framework of the management of the Website, OH! Agency processes personal data.

The purpose of this policy is to provide the persons concerned with information on such processing and on their rights, and also, where necessary, to obtain their free, specific and informed consent to the use of their data.

As a user of the Site and/or as a person listed in our databases and/or on the Site, you consent to the processing of your personal data as described in this policy and, unless you notify us otherwise, you confirm the accuracy of the data that you have provided to us or that you have been able to verify on the Site.

Your personal data is processed by OH! Agency in accordance, inter alia, with the Belgian law of 8 December 1992 on the protection of privacy with regard to the processing of personal data and with any other applicable rules (hereinafter the ‘Law’).

OH! Agency reserves the right to modify its privacy policy at any time, but always in compliance with the ‘Act’. If necessary, any changes will be notified to you on the Site and, if we are aware of them, by means of your e-mail, as well as by any other appropriate media.

1. Responsible for processing

The data controller is OH! Agency, whose contact details are as follows:

• Dénomination sociale : OH! Agency
• Forme juridique : Société à responsabilité limitée
• Numéro d’entreprise / BCE : 0669 937 824
• Adresse d’établissement : Rue de l’Ornoy 7 1435 Mont-Saint-Guibert
• Tél. : +32494372662
• Email : info@ohagency.com
• LThe contact person in charge of privacy at OH! Agency is Mr Mathieu Blanchart, Managing Director.

Any request or question relating to the protection of privacy on the Site may be addressed to the Privacy Officer using the contact details given above, or by e-mail.

2. Data processed & Purposes

2.1. Connection data

When you access the Site, we store and process web server log information and data generated by the use of the Site. The servers consulted automatically collect, among other things, the following data:

the IP address assigned to you when you connect ;

the date and time of access to the site ;

the pages consulted;

the type of browser used

the platform and/or operating system installed on the PC;

the search engine and keywords used to find the portal site and the files downloaded.

This information is stored and processed in order to manage the Site, measure the number of visitors to the various sections of the Site and make improvements. It may also be used to personalise the services and experiences offered. In the event of a breach of the system or of the general terms and conditions of use, or in the event of unlawful activity, we may also use this information in cooperation with your Internet service provider and/or the local authorities to establish and document the offences and trace their source..

2.2. Cookies

The web server will also collect information generated by cookies, which are installed and used in accordance with our cookie usage policy, which can be accessed by following this LINK and of which you declare that you have read and accept the content. This information will be used for the same purposes as the processing of connection data (see above) and for the purposes mentioned in the cookie usage policy.

2.3. Contact details

In order to obtain additional services (ordering documents, subscribing to a newsletter, etc.) you may be asked to provide personal information, essentially contact and/or delivery details (surname, first name, address, telephone, fax, email, name and delivery and/or invoicing details of the company and/or employer).

This data will only be used to process your requests and to manage and provide the service concerned and ensure the normal monitoring of said service. It may also be used to better understand users’ needs, to improve the Site and for internal statistical purposes. OH! Agency may also use your personal information to contact you and/or provide you with general information, as well as information on its services, within the framework of its missions.

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2.4. Data on Wallonia’s digital activity

One of the functions of the Site is to aggregate and disseminate information on digital players (companies, consultants, institutions, public agencies or establishments, research or teaching institutes) (hereinafter the ‘Players’).

These Actors may be natural persons, in which case the data collected is also personal data. If the Actors are legal entities, their contact persons and/or representatives (natural persons) are listed. The data processed may therefore also contain personal data in this case.

The data processed concerning Actors includes the following:

• Identification of the legal entity: official and administrative information about the company (ECB, VAT, etc.), address, roles within the company, logos, social networks, websites, etc.
• Physical contacts: surnames, first names, photos, contact details (telephone, fax, email addresses, physical address), roles within the company, newsletter subscriptions, social networks, tags, etc.
• Context: presence on social networks, mention in the press, affiliations, participation in economic missions and events, etc.
• Digital activity(ies): products and services in the digital sector, nature of the company, partnership, affiliation with clusters, networks, etc., e-commerce activity, education and training, partners’ professions.
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The processing of the personal data described below is carried out as part of the management and operation of the Website in accordance with its purposes and the missions of OH! Agency as defined by law and in its Articles of Association. The main purposes of the Website are to structure Wallonia’s digital ecosystem, to provide operational services to its players and to ensure the convergence of players and the dissemination of initiatives.

Consequently, the information is not only made public (on the Site and on other partner platforms) but is also used for various purposes, including the provision of services or sharing with partners. It is kept, shared and published for at least as long as an Actor or a person concerned has expressed the wish to no longer make it public.

3. Data retention

Your data will only be kept for the normal period necessary for the purposes set out above.

4. Transferring your data to third parties

Your information may be passed on to agents, subcontractors or partners. They are prohibited from using this data for any purpose other than to provide services for OH! Agency or in a context other than their partnership with OH! Agency.

For example, we may use subcontractors or partners to host our databases, to process data or to send you information that you request.

OH! Agency may also enter into partnerships where the OH! Agency’s Partner re-uses, shares and/or completes the data of OH! Agency databases and Site in order to provide its own services. These partnerships will be limited and concluded in compliance with OH! Agency as defined in the law and in its articles of association.

However, these third parties are bound to OH! Agency by agreements assuring OH! Agency that they will comply with all their legal obligations in terms of respect for privacy and including obligations in terms of security and confidentiality that are adequate and correspond to the intended purposes.

The Centre reserves the right to share your data in order to respond to duly authorised requests for information from governmental or judicial authorities or in cases provided for by law.

Apart from the fact that certain data concerning you is made public on the Site or the partner site (and can therefore be accessed from anywhere on the Internet), your data will not be transferred outside the European Union.

5. Right of access and rectification

Users always have the right to access, rectify and delete their personal data, in accordance with the law.

These rights may be exercised at any time. You may also request the deletion of all or part of the data concerning you, by contacting us using the contact details mentioned in point 1 above.

OH! Agency makes every effort to keep the data up to date, but you are cordially invited to contact us for any update of the data concerning you or the Actor to which you are linked.

Under no circumstances will your data be used for direct marketing purposes. In any event, you retain your right to object, on request and free of charge, to the processing of personal data for direct marketing purposes.

6. Security

OH! Agency implements the technical, physical, legal, contractual and organisational measures necessary to fulfil its legal obligations with regard to privacy and data protection. Among other things, OH! Agency uses hosting services which are provided with security precautions ensuring a standard protection of your data imposed by the sector. Your data is stored in databases secured by firewalls and intrusion detection software. However, no transmission over the Internet can be 100% secure. If you have reason to believe that your use of the Site is no longer secure (for example, if you feel that the security of your data has been compromised), we invite you to contact us immediately via our contact details listed above.